Return to Sender: eBay’s New Returns Search Filter
Post by Expandly on 28th September 2017
Recent research by UPS showed that for the majority of online shoppers, free returns was an important consideration and eBay took note.
eBay Search Filter
UK buyers can now filter their searches by those offering free returns and that’s not all. Earlier this year eBay announced that it would be rewarding sellers who offer buyer friendly returns policies:
“We want you to grow by keeping your customers happy and coming back for more, and we’ll continue to reward sellers who provide great customer service.”
eBay think that offering a free 30-day returns policy (or better) will:
– Make it easier for shoppers to find your products
– Appeal more strongly to buyers
– Allow you to feature in associated eBay marketing
ebay recommend that you review your current returns policy and consider whether free returns would be more beneficial to your customers and to you.
Worried about returns affecting your inventory management?
Your stock is automatically kept up-to-date across all channels when you receive returns – allowing you to sell it again quickly and easily.
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