Frequently Asked Questions

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Sales Channels

Category: Sales Channels

An online marketplace is a website that allows multiple sellers to sell their goods, taking a charge for the service they provide. Amazon, eBay and Etsy are all online marketplaces

Category: Sales Channels

A shopping cart (or webcart) is a piece of software that provides shop facilities that you can embed into your own website, or shop facilities you access through a specific domain name. Shopping cart software allows you to “sell through your own website” easily. Shopify, WooCommere, Magento and BigCommere are all examples of shopping carts.

Category: Sales Channels

Expandly currently supports Amazon, eBay, Etsy and Wish. If you have another marketplace that you wish to use, please get in contact to let us know.

Category: Sales Channels

Expandly can integrate with a wide range of shopping carts including Shopify, Magento and WooCommerce. A full list of all of the shopping carts you can connect to Expandly can be viewed here.

Category: Sales Channels

Yes you can! Please contact our Sales Team via our website, where you can request to be notified as and when a channel integration becomes available on Expandly.

Category: Sales Channels

We are constantly looking to extend the reach of Expandly and are working to a Development Roadmap that may include additional marketplace and shopping cart integrations in the future.

Category: Sales Channels

At present, Expandly does not support Jet, Rakuten, Sears, Walmart eBid or Bonanza.

Category: Sales Channels

Expandly currently supports Amazon UK, Amazon US, Amazon Canada and Amazon Germany, Spain, France & Italy.

Category: Sales Channels

Unfortunately we don’t support ekmPowershop at this time.

Category: Sales Channels

Amazon do not support an API for Amazon Handmade so unfortunately we are unable to pull in any Amazon Handmade customisation data. Should Amazon implement an API in the future, we will revisit introducing an integration. Expandly will however still be able to import sales orders from Amazon Handmade.

Category: Sales Channels

Yes, we are working to a Development Roadmap that will include supporting additional Amazon regions in the future. If you have a specific Amazon region you wish you connect with, please get in contact to let us know.

Category: Sales Channels

Expandly supports selling worldwide on eBay.

Category: Sales Channels

Expandly supports selling worldwide on Etsy.

Category: Sales Channels

Yes, you can! You can add as many marketplace accounts as required – there is no limit. Customers have been known to have 25+ eBay/Amazon accounts connected up to Expandly.

Category: Sales Channels

Yes – you can add multiple stores, with the same webcart, to Expandly. There is no limit on this and we have known customers have 5+ Shopify stores connect up to their Expandly account.

Category: Sales Channels

It is quick and easy to add sales channel accounts to Expandly. Processes will differ slightly depending on what sales channel you are attempting to add to Expandly, however, we have detailed instructions available in our Support Guides to help you with this.

Category: Sales Channels

Yes, you are able to remove channels from Expandly should this be required.

Category: Sales Channels

No, not currently however we are working to a Development Roadmap that will include supporting additional Amazon regions in the future.

Category: Sales Channels

OnBuy are not supported at this time.

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