The Search for a Solution to Unlock Conversion is Over

Just how do you deliver the best customer shopping experience in today’s eCommerce?   As we see it, the answer is a story of two halves: Support and serve the shopper on-site to make it as easy as possible for them to find and purchase what they came looking for. Ensure seamless order fulfilment; with […]

Utilising AI Chatbots to Deliver Exceptional Customer Experiences

Customers are not talking directly over the phone that much anymore. Instead, they use messaging on their mobile devices to socialise, evangelise and even publicise every aspect of their lives. Chat channels such as SMS and Whatsapp are the primary way people communicate today.   As such, eCommerce businesses have adopted messengers and chat platforms as […]

Guest blog: 6 high-converting Shopify tactics

As a multi-channel seller, you’ll know the difficulties of converting customers on Shopify. You’ll also know the importance. With low fees, greater control, and direct customers, Shopify is one of the best channels to convert customers on. This week, we’re helping you to overcome the difficulties with six high-converting Shopify tactics. Why you need tactics […]

Guest blog: How to sell internationally on Amazon

Guest post by AMZ Advisors: Amazon is known for helping e-retailers of all sizes to position their business nationally at a large scale. But did you know that the eCommerce giant also helps businesses to sell internationally, expanding their store to global audiences? While the idea of growing your eCommerce business overseas can be daunting, […]

Guest blog: The future of eCommerce: multi-channel selling

Guest blog by Visiture: In 2017, eCommerce sales rocketed past $409 billion – nearly $50 billion more than the previous year. By 2021, eCommerce transactions in the U.S. are expected to reach beyond $600 billion – how do you capitalise on this rampant growth? The key to unlocking the future of eCommerce is leveraging a […]

5 reasons small parcel auditing is a must for e-commerce shippers

Guest blog by Brian Gibbs from Refund Retriever: Looking to strengthen your shipping efforts while saving money along the way? Incorporating parcel auditing into your shipping strategy allows you to do this. Auditing your FedEx and UPS shipments will ultimately unveil errors, savings opportunities and ways to improve upon your own shipping decisions. Keeping this in mind, consider […]

How to increase Shopify conversions – 7 tips from a Shopify expert

With cart abandonment rates now at a shockingly high 69.89%, improving your eCommerce store’s conversion rate is high on the agenda for any Shopify merchant. But with so many tips and tricks out there, how do you know which ones will work and which ones will burn a hole in your pocket? We’ve enlisted the […]

Six eCommerce branding principles for your eCommerce business

Guest blog by MicroStartups: In an online world full of thousands upon thousands of stores and online sellers, your brand singles you out and brings people in. What is the fate of an eCommerce business without a brand? To be an anonymous supplier behind an endless selection of renamed products on international marketplaces — never […]

How Poor Customer Service Affects Marketplace Sellers

Guest blog from Ring Central: Picture the situation: you’re on the phone with customer support. You speak to a representative who can’t help you. Your call gets forwarded to another agent. So, you start your story over from the beginning, explaining again what’s wrong. They can start the process but need another team to jump […]