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Will refunds processed by Amazon or eBay show in Expandly and be passed to Xero?


If there are any refunds or returns, you have to process those directly on the channel or payment provider as Expandly don’t get involved in the actual payment side of things. You can then capture any activity on Expandly by marking an order as returned/refunded etc which will bring the stock up to date again. You can also set your account to automatically import your returns into Expandly.